Frequently Asked Questions

What are salt tablets used for in a water softener?

Salt tablets are used in water softeners to remove hardness minerals from your water supply. This helps prevent limescale build-up in pipes, boilers, and appliances, which can improve efficiency and extend their lifespan. It also leaves dishes, bathrooms, and taps cleaner, and can make soaps and detergents work more effectively.

What type of salt do I need?
The type of salt you need depends on your water softener- either tablet, block or granular salt. As long as you use the correct type for your system, any compatible brand will work effectively.

How do I claim the lowest price guarantee?

If you find the same product type available elsewhere at a lower total price (including delivery costs and VAT) for the same quantity of salt bags, simply send us a link to the product page by email or WhatsApp on +44 7438 386020.

Once we have verified the price, we will provide you with a discount code that matches the lower price, which you can apply at checkout.

Where do you deliver?

We offer free delivery to the following areas: Bexleyheath, Orpington, Sidcup, Eltham, Welling, Bexley, Chislehurst, Kidbrooke, New Eltham, Mottingham, Falconwood, Swanley, Foots Cray and surrounding areas.

Other surrounding areas may also be eligible for free or low-cost delivery. Please chat with us for delivery to other areas.

How quickly do you deliver?

We aim to deliver within 2-4 working days, but often much sooner. Once your order has been placed, we’ll contact you to arrange a convenient delivery date and time.

Can I return salt?

Returns before opening the product are possible where return shipping is arranged and paid for by the customer. Due to hygiene reasons, we cannot accept returns once the package has been opened. Please read our terms of use for further information.