
Frequently asked questions
What are salt tablets used for in a water softener?
Salt tablets are used in water softeners to remove hardness minerals from your water supply. This helps prevent limescale build-up in pipes, boilers, and appliances, which can improve efficiency and extend their lifespan. It also leaves dishes, bathrooms, and taps cleaner, and can make soaps and detergents work more effectively.
What type of salt do I need?
The type of salt you need depends on your water softener- either tablet, block or granular salt. As long as you use the correct type for your system, any compatible brand will work effectively.
How do I claim the lowest price guarantee?
If you find the same product available elsewhere at a lower total price (including delivery costs) for the same quantity of salt bags, simply send us a link to the offer by email or WhatsApp.
Once we have verified the price, we will provide you with a discount code that matches the lower price, which you can apply at checkout.
Where do you deliver?
We guarantee free delivery to the following areas: Eltham, New Eltham, Mottingham, Welling, Kidbrooke, Falconwood, Sidcup, Chislehurst, Orpington, Bexley, Bexleyheath, Foots Cray and surrounding areas.

Surrounding areas may also be eligible for free delivery. Please chat with us for delivery to other areas.
How quickly do you deliver?
We deliver 7 days a week. Orders placed Monday–Friday before 3pm qualify for same-day delivery. Orders placed after 3pm on weekdays, or at any time on weekends or public holidays will be delivered the next day.
Can I return salt?
Returns before opening the product are possible where return shipping is arranged and paid for by the customer. Due to hygiene reasons, we cannot accept returns once the package has been opened. Please read our terms of use for further information.
